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Thank you for your support. Here are some common questions we are receiving and may help you.

What does it mean that the order status is "Closed?"

If your order status is Closed, the order has been shipped and should arrive within 1 to 2 weeks.

I received a portion of my order, but haven't received everything. What is the status of these items?

Ordered items ship from both our flagship store location as well as an out-of-state warehouse. Watch for shipping notifications to see the tracking information of everything that is on its way to you.  If an item was marked as “Requested” or “Cancelled”, that item is not shipping and you were not charged for these items.